Couldnt ask for Better

Aug 28, 2010. I had a refridgerator failure during last weeks heat wave. It was a ten year old, expensive Kitchenaid. Kitchenaid basically said that it was unrepairable because the serial # was missing so it would be impossible to get parts. I found West Coast online and they called me back in 30 SECONDS!!! Thats at 10 o'clock at night. Their man, Vladimir, came the next morning. He diagnosed it as a fan problem, found the part #, got the part and installed it for under $300.  He did say that it might be computer related, but that would be much more money, so we did the fan first.  The fridge and freezer are both working perfectly. I could not ask for more.  Troy Evans, Highland Park